FAQs
Everrow specializes in premium short-term rentals and luxury homes in Portland, Maine, and select seasonal markets such as Sugarloaf, Sunday River, and coastal towns like Cape Elizabeth and Falmouth. We selectively partner with properties that align with our “elevated stays” standard and local licensing requirements.
We operate on a performance-based commission model—typically 20–30% of booking revenue. There are no operational add-on fees for marketing, photography, or guest services. You only pay when your home generates revenue.
Our dynamic pricing engine adjusts nightly rates based on local demand, seasonality, and market trends. Combined with multi-channel exposure (Airbnb, Vrbo, direct booking site, SEO, and direct marketing repeat guests), this approach consistently places Everrow homes in the top 10% of revenue performers in their markets.
All cleaning and maintenance are handled by Everrow’s in-house teams—not third-party contractors. This ensures consistency, accountability, and care that meets five-star standards. We also conduct routine inspections and preventive maintenance.
Everrow is locally owned and operated, with a low property-to-manager ratio. We offer boutique-level service, local regulatory expertise, and transparent reporting that national firms can’t match. Our owners enjoy virtually 0% client churn.
Everrow has a 100% compliance record. We handle all lodging tax filings,and serve as your local contact for neighbors and regulators. We also guide investors toward areas with favorable STR zoning and caps to protect your long-term profitability.
Owners enjoy 24/7 access to an intuitive owner portal featuring real-time dashboards with booking details, earnings summaries, guest reviews, and occupancy metrics. Additionally, owners have full transparency into operational reports—including photographs and documentation from each cleaning, along with detailed monthly statements and quarterly strategy reviews focused on revenue optimization and property performance.
Absolutely. You can block off dates for personal use anytime. We simply coordinate your schedule to maintain compliance and optimize the surrounding calendar for occupancy.
Our maintenance team coordinates repairs promptly and transparently. You’ll receive itemized quotes for approval before any significant expense. We also provide design and upgrade recommendations to enhance ROI.
We begin with a no-obligation property assessment that includes an income forecast and compliance review. From there, we prepare your home for listing, schedule professional photography, and go live—typically within 2–3 weeks.
You can book directly through our website or via Airbnb or Vrbo listings. Direct bookings often include exclusive perks and lower service fees.
All Everrow homes are fully equipped with premium linens, hotel-grade amenities, high-speed Wi-Fi, and locally sourced touches. Cleaning, 24/7 guest support, and maintenance are always included.
All properties feature contactless self-check-in with a secure smart lock code provided before arrival. Our team is always available if you need assistance.
Check-in is typically at 4:00 PM and check-out at 10:00 AM, unless otherwise noted. Early check-in or late check-out may be available upon request and subject to cleaning schedules.
Some of our properties are pet-friendly, while others are allergen-sensitive. Each listing clearly states the pet policy. If you’re unsure, contact us before booking.
Our local operations team is available 24/7 to address any issue—from maintenance requests to lost keys or unexpected needs. We pride ourselves on rapid, personal response.
Every home is cleaned by our in-house team following a meticulous 50-point turnover checklist. Linens are professionally laundered off-site, and each property is inspected before every guest arrival.
Cancellation policies vary by property and season, but most follow Airbnb’s Moderate or Firm standards. Direct bookings may have additional flexibility—see your reservation confirmation for details.
Yes. Many of our properties can be booked for extended stays (30+ days), particularly during off-season months or for winter rentals in mountain regions.
You can reach us anytime via your booking platform, text, or phone. A local manager is always on call to ensure your experience is seamless.